Let us help you use Technology to full-proof your Business and meet your customers expectation and satisfaction during COVID-19 pandemic.

Digital transformation was an important effort across industries before current events, now it's critical, according to Forbes, companies that are able to use technology to respond quickly, change their business models, and deliver information to customer will be way ahead of their competition during and after current events.

If you can, set up work from home options for yourself and your employees. Set up a workstation that can stay in place for as long as you need it. Create a space where everyone in the family knows that if you’re in it, you’re working.

If you haven’t been selling online, now’s your chance to start. Power Giggs Technology have out the box tools that make it quick and easy to online. Whether you have physical products, digital products you can create shoppable landing pages or a full website with an online store.

We’ve seen many in the food service industry adapt by adding or expanding delivery options and providing take-out complete with curbside pick-up. Be sure to think through social distancing and keeping your customers’ safety in mind.

Yes, it’s okay to market your business during this time. But you must be sensitive to the current situation and respectful of your audience and the situation they are also going through. Letting people know about the changes you’ve made is a great place to start.

Creating web pages to communicate contactless services that promote social distancing, such as buy online, pick up curbside or delivery, other retailers are leveraging "digital showroom" to reduce customer need for a brick & mortar visit.

Convert enrollment processes, visit forms, evaluation forms, etc., from paper-based to digital forms and signatures and conduct virtual visit to patients to generate resource efficiencies and low cost.

Divert call center cost by streamlining cancellation and rebooking flow for impacted customers. Enhance digital self-service like FAQ's and Chat bots based on insights from call center Analytics.

Implement eCommerce delivery system to handle takeout and the delivery of food and alcohol beverages right from the convenience of the customer smartphone or computer.

Use video and virtual town halls, direct communications and documents to support consumers who have very specific question about their money, which may overwhelm call center staff and are too specific for Interactive Voice Response.